This week is Sign Language Week (13 – 19 March 2023), the theme of this year's campaign is “Protecting BSL” which is why we want to tell you about 999 BSL.

What is 999 BSL?

999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a website, who then will relay the conversation with the call handler and emergency authorities.

This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.

  • Make and receive free video calls in seconds
  • Available for iOS and Android devices
  • 24/7 service all year

When to use the 999 BSL service?

The 999 BSL service is for emergencies ONLY, for example, if someone is seriously injured; lives are at risk; in danger or harm; a serious offence is in progress or just has been committed.

For less urgent situations, please use Police 101 (wherever possible) and NHS111 through SignVideo - not 999 BSL, unless there is an emergency.

For more information about the 999 BSL service, our list of FAQs, and how to download the app, please visit their website: