News / Events Coast to Coast Cycle Challenge Frequently Asked Questions Below we have included some of most frequently asked questions about our Coast to Coast Cycle Challenge. If you still have a question about the event, you can email: [email protected] or call: 01823 669604. Q. When does the Coast to Coast Cycle Challenge take place? A. Sunday 12th May 2019. Q. How/when can I register? A. Online registration for our Coast to Coast Cycle Challenge will take place at 10.00am on Tuesday 4th December via our website. Q. How much does it cost? A. Cost per adult: £30, Cost per child: £10. Q. I missed out on a place, do you have a reserve list? A. Yes, if you would like to be added to the reserve list, please email: your name, address and telephone number to [email protected] Q. I have booked my place on the event, but I missed out on transport, do you have a reserve list? A. If you were unable to select one of our coach ticket options due to places being full, but would like to be added to our reserve list, please email your: full name, contact number, AM or PM coach, number of seats required, to: [email protected] Q. I have booked transport but no longer require this/would like to make an amendment, what should I do? A. If you have requested transport from West Bay to Watchet, but find that your circumstances change, please advise us as soon as possible to enable us to reallocate by emailing: [email protected] Q. What time will the challenge start? A. The challenge will start at Watchet at 11.00am. Q. What time will the course close? A. The challenge and course closes at 5.00pm. Q. What are the times for the transport? A. AM Coach from West Bay to Watchet leaves at 7.30am PM Coach from West Bay to Watchet leaves at 5.00pm There will be no alternative transport provided if you miss the coach. Q. My friend/family member is unable to cycle but has a place; can I cycle using their entry? A. Yes, any transfers to a named person must be made by Friday 26th April 2019. No transfers will be made after this date. Q. I am ill/injured or unable to cycle, what should I do? A. Contact as soon as possible so we can discuss your circumstances and offer you appropriate advice. Q. Can I change my start location to be with my friend/partner? A. Yes, if you wish to swap your start location from Watchet to Drimpton or vice versa, amendments must be made by Friday 26th April 2019. No transfers will be made after this date. Please note if you have booked transport, we cannot guarantee that there will be places available for you transfer to. Q. Where do I collect my registration number/pack? A. All participants will need to register their details and pick up their registration pack on the day of the event. Registration desks will be located at Watchet and West Bay. If you have booked Coach/Bike transport from West Bay to Watchet, you will need to register at West Bay. All other participants will need to register at Watchet. Q. What will happen if I don’t get to registration on time? A. Participants must register at Watchet from 9.00am, allowing adequate time for the registration process, prior to commencing the challenge at the start time. Participants who have booked transport from West Bay to Watchet should ensure that they register at 7.00am and are at the designated pick up point at the time advised. DSAA will not take responsibility for late arrivals. Participants using this transport also use the provided bicycle transport at their own risk. Q. What do I need to bring? A. It is recommended that water, energy or snack bars, mobile phone and a small amount of money are carried. Q. Can my bag/personal belongings be transported to West Bay? A. No, we have no way of transporting cyclists’ personal belongings. Q. Will refreshments and toilets be available? A. Refreshments and toilets will be available at the designated pit stops along the route. Q. Where can I/friends/relatives park? A. Please ensure that any car being parked on the day of the challenge is parked legally and the relevant charge has been paid where applicable. Please ensure that you do not block driveways or access. Watchet: Please note that there will be limited parking on Harbour Road on the day of the event. For up to date information on parking charges and location of car parks please check online: http://www.westsomersetonline.gov.uk/Transport---Streets/Car-Parks---Parking/Car-Parks-in-West-Somerset West Bay: For up to date information on parking charges and location of car parks please check online: http://www.dorsetforyou.com/travel-dorset/roads-and-driving/parking/car-parks-in-dorset/west-bay Q. How can I view the event route? Printed maps will be available to collect from registration desks on the day of the event. Q. Do I have to wear a cycle helmet? A. All participants MUST wear a cycle helmet. Q. How do I set up my online fundraising page? A. You can set up your fundraising page via the button below: SET UP MY C2C FUNDRAISING PAGE Q. Is there a minimum sponsorship amount that needs to be raised? A. No, however, as this is a fundraising event, we strongly encourage all participants to raise additional funds through sponsorship. Q. What is the deadline for sponsorship? A. All sponsorship money should be paid/forwarded to DSAA by Thursday 1st August 2019. Q. How/where can I meet up with friends/relatives after the event? A. It is participants responsibility to agree/decide a suitable place to meet at the end of the challenge. A good place to meet is close to the finish. Q. I/my friend/relative would like to volunteer on the day, how can they get involved? A. Thank you for wanting to help us! Please visit our volunteer page for more information or call: 01823 669604 or email: [email protected] so we can discuss volunteering roles/responsibilities available.