Continuation of our patient and family liaison service during the COVID-19 pandemic required pragmatic discussions with SWASfT, our regional NHS networks and hospitals across the region.

Once again, its value was recognised and our Patient and Family Liaison Nurses, Kirsty Caswell and Jo Petheram, have continued their fantastic work, albeit in a different way. They have made changes to their working practices to enable them to continue providing the much-needed support that patients and their families need. This is once again a unique achievement within the South West. Read more about this from Kirsty and Jo.

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