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Dorset And Somerset Air Ambulance Charity
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    1. FAQs

    When are the draws?

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    Weekly draws are held every Friday. Our Annual Superdraw takes place in September.

    Published: 5th August, 2024

    Updated: 26th November, 2024

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    How does the draw work?

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    Provided the entry fee has been paid, your unique draw numbers are entered into the draw. The draw is performed by a computer and winners are picked using a random number generator (RNG), which has been tested and approved to meet the standards set by the Gambling Commission.

    Published: 6th August, 2024

    Updated: 26th November, 2024

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    How many entries can I have in each weekly draw?

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    You can buy up to two entries per week online. That's the equivalent of £10 per month.

    Additional tickets can be purchased at any time by contacting our team by emailing: [email protected] or calling: 01202 849530.

    Published: 7th August, 2024

    Updated: 26th November, 2024

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    Can I choose my own numbers?

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    No, you cannot pick specific numbers in our Lottery. Your lottery numbers are automatically generated and assigned when you sign up.

    Published: 8th August, 2024

    Updated: 26th November, 2024

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    How will I know if I’ve won?

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    A confirmation letter is sent to all winners. We also post the results on our Winners page. If you win, cash prizes are paid via BACS  into your bank account. Voucher prizes are sent with your confirmation letter.

    Published: 9th August, 2024

    Updated: 14th January, 2026

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    What are my chances of winning?

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    We estimate that each ticket has a 1 in 5,000 chance of winning a prize in the weekly draw and 1 in 25,000 in the Superdraw.

    The exact likelihood of winning a prize is dependent on the number of participants and will therefore change each draw.

    Published: 10th August, 2024

    Updated: 18th September, 2025

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    How does my participation help?

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    Your participation directly funds our air ambulance missions, helping us provide medical care and transport to those in need across Dorset and Somerset.

    The reliable and regular income that the lottery provides allows us to plan more easily for the future, driving forward initiatives to possibly help more patients in the years ahead.

    Published: 11th August, 2024

    Updated: 26th November, 2024

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    How much of my money goes to the charity?

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    Dorset and Somerset Air Ambulance receive 100% of all lottery entry funds and pay for the weekly prizes and expenses out of this income. After prizes and expenses are paid, a fantastic 88% of the money generated by our lottery goes towards funding the life-saving service. In 2024, that was an amazing £3.9 million!

    Published: 13th August, 2024

    Updated: 18th September, 2025

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    How is the Lottery regulated?

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    The Flight for Life Lottery is licensed by the Gambling Commission. For more information on the Gambling Commission visit: www.gamblingcommission.gov.uk

    Published: 14th August, 2024

    Updated: 26th November, 2024

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    How do I cancel my subscription?

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    You can cancel your lottery subscription at any time by contacting our team by emailing: [email protected] or calling: 01202 849530.

    Published: 16th August, 2024

    Updated: 26th November, 2024

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    Any more questions?

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    If you have any other questions, we are happy to help. Email us on: [email protected] or call us on: 01202 849530.

    Published: 17th August, 2024

    Updated: 26th November, 2024

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    How does purchasing our defibrillator package work?

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    Purchasing our defibrillator package is an easy way for businesses, organisations or community groups to ensure access to an essential piece of life saving equipment.

    Firstly, your group can get in contact with us to place an order. You may already have the funds, or we can help you with fundraising within your organisation or community. DSAA will then purchase the AED package. The device will remain the property of the charity. DSAA will grant you a perpetual licence to have the device and to use it for as long as you want it. This ensures the device is maintained and ready in case it’s ever needed in an emergency.

    After your unit has been delivered, you will need to coordinate the installation independently. Once this is complete it is essential that you advise DSAA so that we can register your device on The Circuit.

    Published: 9th December, 2024

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    How does installation work?

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    The installation of the unit is the responsibility of the host organisation to coordinate. We have an installation guide we can share with you; this provides all the information your electrician may need.

    Our full defibrillator package comes with a branded, unlocked, polycarbonate cabinet with temperature gauge. We strongly suggest this is installed by a qualified NICEIC registered electrician. The defibrillator itself operates through batteries; however, the cabinet needs to be connected to the electrics via a 3-amp fuse spur. This provides heat in cold weather to protect the device by preventing freezing and condensation.

    Published: 9th December, 2024

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    What is The Circuit?

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    The Circuit is an online database collating the location of all registered defibrillators in the UK. Once a unit is registered on this database it is visible to NHS ambulance services and ready to be used in an emergency. Without this, many defibrillators are left unused because emergency services do not know where they are or how to access them. For this reason, it is essential that once your defibrillator has been installed, Dorset and Somerset Air Ambulance are advised so we can then add it to The Circuit and ensure the device is rescue ready.

    Published: 9th December, 2024

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    What is the role of the Guardian?

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    It’s a simple job, but very important. The Host’s nominated Guardian will receive a request to set up an account with The Circuit. Once created, the Guardian must respond to The Circuit’s maintenance requests, which will ensure the AED remains rescue-ready for 999 calls. We recommend checks are conducted every two weeks and reported to The Circuit through the online portal they will gain access to, once registered by DSAA.

    Published: 9th December, 2024

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    Why are our defibrillators supplied unlocked?

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    We have designed our package to be compliant with the latest evidence and best practice statements. RCUK (Resuscitation Council UK) have recently updated their consensus statement on public AEDs which state that these should be unlocked Following a cardiac arrest, the priority is to apply an AED to the patient with the absolute minimum delay. Only unlocked cabinets allow for this.

    This position is endorsed by the Association of Ambulance Chief Executives (AACE) and NHS England.

    Published: 9th December, 2024

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    What happens in the event of theft and/ or damage?

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    Theft and vandalism of AEDs is rare - whilst DSAA insurance doesn’t cover theft, your own insurance may, and we offer help with replacement fundraising including press releases and media and a fundraising page to help support this.

    Published: 9th December, 2024

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    What insurance is provided?

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    DSAA will insure the asset against public liability claims. Whilst DSAA insurance doesn’t cover theft, your own insurance may, and we offer help with replacement fundraising including press releases and media and a fundraising page to help support this.

    Published: 9th December, 2024

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    How do I use the defibrillator?

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    The defibrillator is designed to be easy to use in an emergency. It will automatically analyse the patient's condition and deliver shocks if needed. The device will provide clear voice instructions and visual prompts to guide you through the process step by step.

    If you’d like to learn more about using a defibrillator and performing CPR, we offer Life Support CPR and Defibrillator Awareness Sessions through DSAA. These sessions include hands-on practice and helpful resources.

    Published: 9th December, 2024

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    What are the ongoing costs?

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    There are ongoing costs associated with keeping the device ‘rescue ready.’ There is a £100 minimum annual fundraising target towards the cost of battery and pad replacements. This amount will provide up to two replacement pads per year and batteries will be changed after five years. During the device’s seven-year lifespan, the £100 annual fee may not cover all pad replacements and DSAA will invoice for any shortfall in funds.

    Published: 9th December, 2024

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    Dorset and Somerset Air Ambulance HQ
    Landacre House, Castle Road, Chelston Business Park
    Wellington, Somerset, TA21 9JQ

    • T: 01823 669604
    • E: [email protected]
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    Dorset and Somerset Air Ambulance is a company limited by guarantee registered in England and Wales under number 3893356 and registered as a Charity number 1078685

    Registered Office: DSAA, Landacre House, Castle Road, Chelston Business Park, Wellington, Somerset, TA21 9JQ.

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