We restrict the active recruitment of new lottery members to our operational area of Dorset and Somerset. Our preferred method of recruiting new members is by interacting with the public on a face-to-face basis as this allows our canvassers to give an insight into the charity and explain how the lottery works as well as being able to answer any questions that a supporter may have.

We have two main areas of canvassing: one is door to door, where we call on householders at their property and the other is at supermarkets, where we may have a promotional stand on display. Our canvassers are all trained to be polite and non-intrusive when dealing with the public and they will always carry photographic identity badges and wear branded Dorset and Somerset Air Ambulance clothing, so that they can be easily recognised, and the public can be reassured they are genuine.

To meet our security requirements under GDPR, the Data Protection Act 2018, all our fundraisers use LFS Datasafe® handheld devices. These tablets are used to capture your personal information which is securely transferred to a database once the submission button has been pressed. Should a tablet be lost or stolen, your personal information will not be accessible through the device.

We are committed to maintaining the highest standards of fundraising behaviour, which are set by the Fundraising Regulator, Gambling Commission and Data Protection Act 2018 legislation. As such, our Canvassing Team attend regular training sessions to review best practice and ensure that these standards and regulations are being adhered to.

Should you be concerned or suspect that you have been visited by a canvasser that might not be genuine, please contact our Lottery Team on 01202 849530.