Patient Stories

Here you will find a number of real-life stories from people whose lives have been changed by Dorset and Somerset Air Ambulance.  Unless a patient gets in touch with the Charity after needing our services, we may never find out how they are doing.  Due to patient confidentiality, we do not hold any medical records and are unable to approach people ourselves.  In many instances, people do take the time to contact us explaining details of their incident and giving approval for us to tell others. 

We appreciate that reliving such an experience can sometimes be traumatic, but in our experience we have found that many patients get comfort from telling their tale.  Some are re-united with the crew who played a part on the day and in most cases, become friend and supporters of the Charity.  A big thank you goes to the brave people below, who did just that. 


Andy Goater with Clinical Support Officer Paul OwenA warm welcome on a cold night

Andy Goater tells the story of how, while lottery canvassing for new lottery members, he came across a couple whose lives were changed by Dorset and Somerset Air Ambulance.

 Paul Foxwell

Paul's Quantock Quake

Paul Foxwell, a keen mountain biker, took part in the Quantock Quake on 21 July.  The event takes riders through 20-25 miles of Somerset's finest mountain biking territory - The Quantock Hills.  This year's event was raising funds for the Exmoor Search and Rescue Team and Dorset and Somerset Air Ambulance.  Little did Paul know when he signed up, that he would need both services that day......


Urgent airlift for baby Alicia

Alicia Brooks Juristo needed the Dorset and Somerset Air Ambulance two days after her first birthday after she suffered serious burns.  Within 30 minutes of the 999 call, Alicia was being treated in hospital.  Dad Scott, describes what happened that day.....

 Ben Ollis with Clinical Support Officer Paul Owen

Brave Ben's recovery after being kicked by horse

Ben Ollis was three and a half when he was kicked in the head by a horse.  It took Dorset and Somerset Air Ambulance nine minutes to fly him to hospital, a journey that would have taken over one hour by road....

 Kenn Duffield

You are amazing!

Kenn Duffield was the very first patient airlifted by Dorset and Somerset Air Ambulance back in 2000.  He was riding his motorcycle to work when he collided with a car and was sent hurtling 26 metres along the road....